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Choosing a Health Insurance Plan

Contents Today there are more Health Insurance Plans to choose from than ever before. Not everyone has a choice. But if you do, this section can help you choose the plan that offers the best quality for you and your family.

Research shows that people say that quality is the most important thing they think about when choosing a health plan. But research also shows that few people understand their options well enough to make an informed choice.

Quick Check for Quality

Look for a plan that:

    [ ] Has been rated highly by its members on the things that are important to you.
    [ ] Does a good job of helping people stay well and get better.
    [ ] Is accredited, if that is important to you.
    [ ] Has the doctors and hospitals you want or need.
    [ ] Provides the benefits you need.
    [ ] Provides services where and when you need them.
    [ ] Meets your budget.
Your Health Insurance Plan Affects Many Things

  • Who will care for you (doctors and other health care providers), and how much choice you will have.
  • What kind of care you will receive (for example, which preventive services are covered?).
  • Where you will receive your care (which hospitals, for example).
  • When you will receive your care (will you receive it when you need it?).
  • How you will be cared for (the quality of care you receive).
  • How much you will pay.

How to Make Decisions Based on Quality

The next section lists several questions you may want to consider when choosing a health plan.

These questions are based on research about what consumers want to know when choosing Health Insurance Plans. Under each question you will find more information to help you choose the plan that is right for you. You also will find a way to compare the health plans you are looking at. Here's how:

Space is provided for comparing three plans. Please enter the name of each plan on a separate line (Plan A, B, and C).

    Plan A: ___________________________
    Plan B: ___________________________
    Plan C: ___________________________
Read the questions. Which are most important to you in choosing a health plan?

Read and think about the information under each question. Then ask yourself the question. If the answer is "yes" for a plan, check the box next to its name.

Of course, the answers to these questions may not be as simple as "yes" or "no." Still, these questions should help you to think about and compare your health plan choices.

Do this for all the questions you have chosen.

Rate Your Health Insurance Plan Choices

Do members rate the plan highly on things that are important to me?

    Plan A: [ ] Yes
    Plan B: [ ] Yes
    Plan C: [ ] Yes
Before you join a plan, it is hard to know what kind of care you will get. One way to find out is to learn what members of the plan say about it. This kind of information is called consumer ratings or consumer satisfaction information.

Does the plan provide preventive services to help keep people well?

    Plan A: [ ] Yes
    Plan B: [ ] Yes
    Plan C: [ ] Yes
Does it do a good job of helping them get better when they are sick?

    Plan A: [ ] Yes
    Plan B: [ ] Yes
    Plan C: [ ] Yes
Is the plan accredited?

    Plan A: [ ] Yes
    Plan B: [ ] Yes
    Plan C: [ ] Yes
Many Health Insurance Plans choose to be reviewed and accredited.

Does the plan have the doctors and hospitals I want or need?

    Plan A: [ ] Yes
    Plan B: [ ] Yes
    Plan C: [ ] Yes
Here are some questions to think about:

  • Are you happy with your current doctors? Call their offices to find out which plans they are in. You may be able to choose a plan that will allow you to keep seeing those doctors without paying extra.
  • Do you want to make sure the plan includes the kinds of doctors you will want to see? Call the plans you are looking at to get a list of their doctors and other providers.

And remember, the hospital you go to often depends on the plan you are in and where your doctor has privileges. If going to a certain hospital is very important to you, keep that in mind when choosing a plan.

Does the plan provide the benefits I need?

    Plan A: [ ] Yes
    Plan B: [ ] Yes
    Plan C: [ ] Yes
Insurance plans vary. Before choosing a plan, decide what is most important to you. This checklist can help. Put a check in front of those services that are important to you. Then see how many of these services are in Plan A, Plan B, and Plan C. On the checklist, write in the coinsurance or copayment rate, if there is one, and any limits on service. Remember that the most important service to be covered is hospitalization. Which health care services are most important to you and your family?

Do the plans you are comparing provide these services? If you are not covered for hospital care, then one sickness could cost you thousands of dollars, even hundreds of thousands of dollars. There are extra spaces at the end of the list in which to add other services.

Are These Services Covered? Plan A Plan B Plan C
Cancer screening (colorectal cancer
tests, mammograms, Pap smears, etc.)
[ ] [ ] [ ]
Cholesterol screening [ ] [ ] [ ]
Immunizations (shots) [ ] [ ] [ ]
Prenatal care [ ] [ ] [ ]
Well-baby care [ ] [ ] [ ]
Care for a pre-existing condition (one
you have before joining the plan)
[ ] [ ] [ ]
Dental exams/treatments [ ] [ ] [ ]
Eye exams/glasses/contact lenses [ ] [ ] [ ]
Hearing exams/hearing aids [ ] [ ] [ ]
Outpatient prescription medicines [ ] [ ] [ ]
Medical equipment for use at home [ ] [ ] [ ]
Mental health services [ ] [ ] [ ]
Physical therapy [ ] [ ] [ ]
Hospice care [ ] [ ] [ ]
Counseling to stop smoking [ ] [ ] [ ]
Drug and alcohol counseling [ ] [ ] [ ]
Alternative treatments (such as
acupuncture or chiropractic services)
[ ] [ ] [ ]
Home health care [ ] [ ] [ ]
Adult day care [ ] [ ] [ ]
Nursing home care [ ] [ ] [ ]
______________________________ [ ] [ ] [ ]
______________________________ [ ] [ ] [ ]
______________________________ [ ] [ ] [ ]
______________________________ [ ] [ ] [ ]

Do the doctors, pharmacies, and other services in the plan have convenient times and locations?

    Plan A: [ ] Yes
    Plan B: [ ] Yes
    Plan C: [ ] Yes
Here are some questions you may want to call the plan to find out:

  • Are the services close enough to home or work?
  • Are they on convenient routes for public transportation?
  • Is parking available?
  • Are offices open in the evenings and on weekends?

    Does the plan meet my budget?

      Plan A: [ ] Yes
      Plan B: [ ] Yes
      Plan C: [ ] Yes
    Use the health plan materials from your employer or the plans to answer these questions and enter the information on the line provided under each plan.

    Cost Plan A Plan B Plan C
    How much will the premium cost me each month? _______ _______ _______
    If there is a deductible, how much will I
    have to pay before the plan starts to pay
    for medical care?
    _______ _______ _______
    For prescription medicines? _______ _______ _______
    How much will I have to pay
    (co-payment) each time I have a Doctor visit?
    _______ _______ _______
    How much will I have to pay
    (co-payment) each time I have a Hospital visit ?
    _______ _______ _______
    How much will I have to pay
    (co-payment) each time I have a Prescription?
    _______ _______ _______
    How much more will I need to pay if I go
    outside the health plan's network of
    doctors, hospitals, and other providers to
    get services?
    _______ _______ _______

    Which policy is best for you?

    What is the waiting period?

    Only treatment for accidents are covered when you first sign with most health policies or upgrade your health insurance. There are generally three main areas where waiting periods apply before you can make a claim:


    • 2 months before new members can make a claim. From time to time private health policies run promotions offering "immediate" coverage to new members - this "immediate" coverage usually does NOT apply to obstetrics and pre-existing conditions.
    • 12 months for obstetrics and maternity claims.
    • 12 months for pre-existing ailments and conditions. Most agents firmly apply this rule - so, if you're not certain how this may affect your coverage, ask the Insurance agent's staff to explain the rule. Remember, even undiagnosed illnesses may not be covered by your health insurance policy.


    Many policies incorporate other waiting periods for 'ancillary' benefits such as dental and optical work; and lengthy waiting periods for some specific medical and surgical procedures, such as cosmetic surgery.

    Note that waiting periods apply to the additional benefits members get when they upgrade their health insurance.

    Waiting periods can be extended further by 'benefit limitation periods'.
      Plan A: [ ] Yes
      Plan B: [ ] Yes
      Plan C: [ ] Yes

    What is included in the health insurance policy fineprint?

      Plan A: [ ] Yes
      Plan B: [ ] Yes
      Plan C: [ ] Yes

    Policies offered by private health funds include conditions, exclusions and explanations in the 'fine print' attached to their brochures and applications forms. Read the 'fine print' before signing. Policies are also called 'tables' or 'products'.

    If you do not understand the 'fine print,' ask the Insurance agent to explain. For example, a health insurance policy might exclude important things like heart surgery or hip replacements. Please read your agent's brochure to familiarize yourself with what your health insurance policy covers and what it does not. All health insurance policies are NOT the same.

    Understand what benefit limitation periods apply?

      Plan A: [ ] Yes
      Plan B: [ ] Yes
      Plan C: [ ] Yes

    Some policies impose benefit limitation periods on new members, people transferring from other carriers and existing members upgrading their policies. These limitations effectivly impose additional waiting periods for the payment of benefits above the default benefit amount. For example, a new member might have to wait for a year before default benefits are paid for certain treatment and then more time before full benefits are paid.

    Understand how policy limits, excesses and co-payments are calculated

      Plan A: [ ] Yes
      Plan B: [ ] Yes
      Plan C: [ ] Yes

    Many health insurance policies place a limit on claims, particularly those for "ancillary" benefits such as dental and optical services. For example, you may only be able to claim up to $750 for fillings or other dental work in any 12 month period.

    Many funds have products with excesses. By agreeing to pay the first part of your bill, from anywhere between $100 and $1000, you can reduce your premiums.

    A few insurance agents require members to pay a daily amount towards their hospitals bills called co-payments.

    There are a number of ways that health insurance carriers apply limits, excesses and co-payments. It is important for you to understand this before selecting a policy. Ask your agent for details.

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